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Our DNA

It's in our DNA to deliver consistently high-quality results

Strand 1: Our Process

 

Our process ensures that our high-standards are consistently applied. These standards are built into our practice guide, which is constantly updated to incorporate all insights and lessons learned across teams. In this way, we ensure that the performance of our already talented teams is amplified by our distilled experience.

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Strand 2: Our Tools

 

ImpTime, our in-house management system, is built around our processes enabling everyone, including clients, to effortlessly follow them.

Built from the ground-up with transparency and visibility in mind, ImpTime provides you with real-time access to billing, cost breakdown, roadmaps, correspondence, meeting notes, projected total cost and exceptional insight into costs and progress.

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Strand 3: Our Approach to Risk

 

Our proprietary risk management framework provides a rigorous approach to identifying and addressing technical and non-technical risks. Client projects are considered in the light of each risk category, and tailored strategies are recommended.

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Strand 4: Our Culture

 

Our productivity is rooted in nourishing environments and mutually beneficial relationships.

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Our multidisciplinary teams and broad interests mean that that we are skilled at translating between business and technical domains.

 

We are good at facilitating communication between all parties, enabling client and team to work more closely together to arrive at the right solution. We love creating software but we are even more interested in building organisations and realising ideas. We value long-term relationships over short-term wins and we measure success by the quality of the relationships we develop over time.

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Our Commitment

to Collaboration

We will keep you informed

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  • We will update you whenever new information changes our view of projected outcomes.

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We are available

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  • You will have a single, highly responsive point of contact (link to Project Orchestrator blog)

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  • You will have access to our Emergency Hotline for crisis resolution

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  • You have the option of 24/7 support

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We are engaged

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  • Your concerns will always be thoroughly addressed

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  • You have a right to an alternative when the solution currently under discussion does not strike the right note

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  • You can count on us to speak up when we believe your requests are not in your best interest

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We are thorough

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  • We meticulously follow-through on all queries and action points

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We handpick partners who share our values and meet these standards.

Let's Get Started

​Discuss your idea, opportunity or challenge with us. We'll give you impartial, professional and useful advice, free and without any obligation.

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